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Customer Reviews (23)

Emily Thompson - I would recommend Tickets Mate

29 Dec 2022

I would 100% recommend Tickets Mate to people I know. I have used the website to buy tickets for all sorts of different events and I have never been disappointed. This is how a ticket selling website should work in my opinion. In an age where online scams are very common, it is refreshing to know that there is a ticket seller I can count on.


Testimonials

  • I was really running out of options with where to take my girlfriend on our first anniversary when I found out that you guys still had tickets for the Elton John show, even when the venue showed they were sold out! I would just like to thank you guys for being there and making this a really special day for us both!

    Nelson Davies
    (Tampa - Florida)
  • I don't usually write these for websites but your service has made me want to really commend what a great job you people are doing. Thanks to Josh, I found tickets for exactly where I wanted to sit and he even chucked in a nice discount for me! Three cheers guys!

    Jennifer Andrews
    (New York City - NY)
  • I would just like to drop in a word to appreciate the friendly and polite customer service I have received from your representatives. They made it really easy for me to find the right tickets and even suggested where I should sit and what time I should get to the venue! Keep up the good work!

    Chantelle Jones
    (London - England)
  • I'd been searching for ages for what seemed like tickets for an already sold out DMB event until I found you guys! I just want to say, however you do it, keep up the great work providing fans like me with tickets at the last minute! Kudos!

    Alex McCoy
    (Alberta - Canada)
  • I just want to thank Hannah for helping me look for my tickets and sorting out the transaction for me. Your representatives are extremely friendly and helpful and Hannah made the whole ticket buying process seem as easy as pie! I will definitely recommend you guys and will be coming back whenever I need tickets!

    Andrew Waterman
    (Las Vegas - Nevada)

To our Valued Customers:

We are monitoring the development of the COVID-19 pandemic and working hard to minimize its impact on our customers.

Our industry-leading guarantee continues to protect your every purchase, and nothing about this situation has or will change that.

If your event is cancelled, We will notify you as soon as possible. You will have the option of accepting a voucher good for 120% of the value of your original purchase,less applicable delivery fees-valid for year from the date of acceptance. You will also have the option of accepting a refund of your original purchase price, less applicable delivery fees.

If your event is postponed or rescheduled, rest assured that your ticket will be honored on the new date of the event.

Read our full COVID-19 response and FAQs